Privacy policy

Last Updated: May 9, 2026

At Elitecaart (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website, Elitecaart (the “Site”), or otherwise use our services (collectively, the “Services”).

Our store is powered by Shopify, which provides us with the e-commerce platform that enables us to offer our products and services to you.

By accessing or using our Services, you agree to the terms outlined in this Privacy Policy.

1. Personal Information We Collect

We may collect the following categories of personal information depending on how you interact with our Services:

Contact Information

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address

Payment Information

  • Credit/debit card details (processed securely by our payment providers)
  • Payment confirmations
  • Billing details

Account Information

  • Username and password
  • Account preferences and settings

Transaction Information

  • Products viewed or purchased
  • Cart and wishlist activity
  • Returns, exchanges, and cancellations

Communication Information

  • Messages sent through customer support
  • Feedback, reviews, or inquiries

Device & Technical Information

  • IP address
  • Browser type
  • Device identifiers
  • Cookies and usage data

Usage Information

  • Pages visited
  • Time spent on the Site
  • Interaction with website features

2. How We Collect Your Information

We collect personal information:

  • Directly from you when you place an order, create an account, or contact us.
  • Automatically through cookies, analytics tools, and similar technologies.
  • From service providers such as payment processors and shipping partners.
  • From third parties including advertising and analytics partners.

3. How We Use Your Information

We use your personal information to:

Provide Our Services

  • Process and fulfill orders
  • Manage accounts
  • Arrange shipping and returns
  • Provide customer support

Improve Customer Experience

  • Personalize your shopping experience
  • Recommend products based on browsing or purchase history
  • Improve website performance and usability

Marketing & Advertising

  • Send promotional emails or SMS (with your consent where required)
  • Display personalized advertisements

Security & Fraud Prevention

  • Verify transactions
  • Prevent unauthorized access or fraud
  • Protect our website and customers

Legal Compliance

  • Comply with applicable laws and regulations
  • Respond to legal requests or disputes

4. Sharing Your Personal Information

We may share your personal information with:

  • Shopify to operate and support our online store
  • Payment gateways and financial processors
  • Shipping and fulfillment partners
  • Marketing and analytics providers
  • Legal or regulatory authorities when required by law

We do not sell your personal information to third parties.

5. Shopify’s Role

Our store is hosted by Shopify, which may collect and process certain personal information to provide and improve its platform services.

To learn more, please review the Shopify Privacy Policy.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Remember your preferences
  • Improve website functionality
  • Analyze website traffic
  • Deliver targeted advertising

You may disable cookies through your browser settings; however, some website features may not function properly.

7. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no online transmission or storage system is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders
  • Maintain legal and accounting records
  • Resolve disputes
  • Enforce our policies

9. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Request data portability
  • Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

10. Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal information from children.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. International Data Transfers

Your personal information may be transferred and processed outside your country of residence, including through our service providers such as Shopify.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Elitecaart
📧 Email: omkarkadam234567@gmail.com
📍 Address: Mahadev Nagar, Hadapsar, Astvinayak Colony, Pune, Maharashtra 412307, India